FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Flight safety regulations require passenger identification before departure. Therefore please carry your passport or your identification card with you.

The helicopters have limited luggage storage. The passengers must be sure that their luggage is in line with the specifications of each helicopter. To ensure this, please contact our offices before boarding the flight, to get information about the luggage limit.

Any infant under three (3) years of age is very welcome to fly on the lap of an adult secured by an infant seat-belt extension. Any child over three (3) years of age requires their own seat.

Pets are allowed in flight, but they should be accompanied by valid health and vaccination certificates. Throughout the duration of the flight they should be at a specially arranged place for them. Please contact our office before the flight, in case you plan to have your pet with you.

Of course you can. If you arrive at a Greek Airport you will be picked up and escorted to the helicopter.

 

You should arrive at your departure general aviation facility fifteen (15) minutes prior to departure.

The duration depends on your destination. However, our flight quotation will include your flight time.

In this case please call us as soon as possible so as to reschedule your flight.

If your flight is canceled due to inclement weather conditions and there is no need for you to reschedule the flight, the charter price paid for your trip will be refunded.

These costs include landing and passenger handling fees at Greek and foreign Airports.

  • explosives, ammunitions, fireworks, flares, pistols, caps, guns, etc.
    • bags or briefcases with installed alarm devices;
    • compresses gases, flammable, non-flammable poisonous etc
    • flammable solids and liquids (lighter fuel, matches, paints, paint thinners, fire lighters etc);
    • radioactive materials;
    • poisonous and infectious substances; • corrosives (acids, alkalis, mercury, wet cell batteries etc);
    • oxidizing materials; • magnetized material or material offensive or irritating material; The carriage of medicine and cosmetics in limited quantities necessary for the passengers during the flight is allowed. The above list of dangerous materials is not exhaustive. In case of doubt, the Charterer shall request clarifications from the Air Carrier.

LUGGAGE EXTEND

Particularly in helicopters, luggage storage is usually very limited. The passengers must be sure that their luggage is in line with the specifications of each helicopter. If baggage is to be carried on a helicopter flight, our staff should be notified of the expected size, weight and number of bags (preferably medium size soft suitcases).

This will help avoid inconveniences on the flight day. For safety reasons and subject to the applicable aviation safety rules, passengers are not permitted to carry the following items into security restricted area and the cabin of an aircraft:

  • any kind of firearms, such as pistols, revolvers, rifles, shotguns
  • toy guns, replicas and imitation firearms can be mistaken for real weapons
  • parts of firearms, excluding telescopic sights
  • weapons operated by compressed air and CO2, such as pistols, pellet guns, rifles and flying bullets
  • flare guns and starter pistols
  • bows, crossbows and arrows
  • spears and spear guns
  • slings and catapults
  • immobilization devices such as stun guns and shock rods
  • bloodless stunners and killing animals
  • chemicals, such as neutralization gas, pepper spray, tear gas, acid sprays and animal repellent sprays
  • cutting items such as large and small hatchets and cleavers
  • ice-picks and icebreakers
  • shaving blades
  • incisors
  • knives with blades of more than 6 cm
  • scissors with blades more than 6 cm from the fulcrum
  • martial arts objects with a sharp point or sharp edge
  • swords and sabres
  • crowbars
  • drills and drill bits, including cordless portable power drills
  • tools with blades or stem length exceeding 6 cm that can be used as weapons, such as screwdrivers and chisels
  • saws and cordless portable power saws
  • stoves bolting and riveting guns
  • baseball bats and softball
  • clubs and bars, such as police batons, truncheons and batons
  • martial arts equipment
  • ammunition
  • eyelets
  • detonators and fuses
  • copies or imitation explosive devices
  • mines, grenades and other explosive munitions
  • fireworks and other pyrotechnics
  • smoke cartridges and cartridges
  • dynamite, gunpowder and plastic explosives

DANGEROUS MATERIALS

The above list of dangerous materials is not exhaustive. In case of doubt, the charterer shall request clarifications from the air carrier.
  • The Air Carrier may allow armed escorts or bodyguards in high risk flights under the conditions of Statute 2168/199 and according to the provisions of the Safety and Security Manual of the Air Carrier.
  • Transport of ammunition is exceptionally allowed after permission of the air carrier for personal use of the passenger in accordance with the provisions of the hazardous materials transportation law and in particular Annex 18 (Dangerous Goods) of the Chicago Convention and the relevant Technical Guidelines-Technical Instructions of ICAO. The maximum quantity of ammunition may not exceed 5kg gross weight per passenger. In the case of several passengers, the permitted quantities should not be combined in one package.
  • Pets are allowed provided that the air carrier has been notified in advance (at least 12 hours prior to embarkation) and there is space in the luggage compartment. Pets shall be placed in the luggage compartment in their pet box (which the charterer is under an obligation to furnish) unless the pilot permits their placement in the cabin.
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